Category Archives: decision making

(#393) Incompetent People Who Believe They Are Exceptional


They not only lack the ability to see superior talent and skills in others, they possess a blatant inability to recognize their own ineptitude and shortcomings. You know the type. Perhaps you work with one, or two, or more. You … Continue reading

Posted in accountability, assumptions, awareness, Critical Thinking, curiosity, decision making, Discipline, Dunning-Kruger Effect, Education, information literacy, Mindfulness | Tagged , , , , , | 1 Comment

(#375) Capacities for Community Growth and Resilience


A community needs to be vigilant; to continuously deepen and develop capacities for sharing, cooperating, and growing. Last week, we looked at the broad topic of community—factors that define, foster, and hinder it. Let’s drill down a bit. Have you … Continue reading

Posted in accountability, action, amplifying, Appropriate Behavior, assumptions, awareness, collaboration, Communication, Community, community development, core values, Critical Thinking, curiosity, decision making, Dreams, intentionality, Reflection, Relationship | Tagged , , , , , , , , , | 1 Comment

(#374) Can A Community Be Inclusive And Like-Minded?


When dialogues devolve into collective monologues do we miss out on our shared identity? We hear, see, experience, and read about divisiveness. Common ground seems difficult to reach with the shouting voices, pointing fingers, and mean-spirited attacks. Fear, disgust, and/or … Continue reading

Posted in acceptance, amplifying, authenticity, collaboration, collegiality, Communication, Connection-Disconnection, core values, decision making, Goals, Mindfulness, mindset, resilience, respect, responsibility | Tagged , , , , , , , | 3 Comments

(#370) What’s Your B.M.I. (Bureaucratic Mass Index)?


Has your bureaucracy morphed into a soul-sucking and resilience-retarding beast? Bureaucracy catches a lot of heat. “The Bureaucracy.”  When something goes wrong….blame it on “The Bureaucracy.”  Of course, “The Bureaucracy” provides the structure. The people (the bureaucrats) make it move … Continue reading

Posted in bureaucracy, collaboration, Communication, Critical Thinking, decision making, Haters, institutional climate, institutional culture, leadership, resilience, transactional leadership, transformational leadership | Tagged , , , , , , , , | 1 Comment

(#359) Collisions and Serendipity


If managers across the company landscape remain insular, they can end up repeating redundant routines and retreating behind territorial barriers. “Collisions” represent opportunities. Visionary Tony Hsieh believes we need to “maximize collisions to accelerate serendipity.” That is, we need to … Continue reading

Posted in accountability, amplifying, customer service, decision making, leadership, plussing, Reflection, Relationship, self-efficacy | Tagged , , , , , , , , , , , | Leave a comment

(#354) What Can You Really Control?


Perhaps understanding and accepting the uncertainty will allow you to see additional choices and paths to success. Last week seven words focused my attention. Are you afraid to ad-lib your life? Do you have to script each moment as you … Continue reading

Posted in Anxiety, awareness, change, change management, creating your future, Critical Thinking, decision making, Discipline, empathy | Tagged , , , , , , , , , | 2 Comments

(#353) Change Management


We all are in the change management business. Did you know that about 500,000 jobs exist in the “change management” field? Titles like, “Culture Change Manager…Change Management Analyst…Change Management Lead…Change Management Specialist….” Who knew? As I prepare for two corporate … Continue reading

Posted in accountability, Appreciation, Appropriate Behavior, awareness, change, change management, collaboration, Critical Thinking, decision making, leadership, transformational leadership | Tagged , , , , , | 1 Comment