Category Archives: bureaucracy

(Issue #491) Premonitions and Weak Signals


“The point is obvious. There is more than one way to burn a book. And the world is full of people running about with lit matches….” -Ray Bradbury-  Weak signals tell us that what had been best practices are about … Continue reading

Posted in accountability, action, awareness, bullies, bureaucracy | Tagged , , , , , , , , | 4 Comments

(#370) What’s Your B.M.I. (Bureaucratic Mass Index)?


Has your bureaucracy morphed into a soul-sucking and resilience-retarding beast? Bureaucracy catches a lot of heat. “The Bureaucracy.”  When something goes wrong….blame it on “The Bureaucracy.”  Of course, “The Bureaucracy” provides the structure. The people (the bureaucrats) make it move … Continue reading

Posted in bureaucracy, collaboration, Communication, Critical Thinking, decision making, Haters, institutional climate, institutional culture, leadership, resilience, transactional leadership, transformational leadership | Tagged , , , , , , , , | 1 Comment

(#318) Bigger, Shinier, Newer Not Necessarily Better


Maybe I can help start a small movement for change in the big box. Until March of this year, I belonged to a small, unobtrusive, not fancy, neighborhood beach gym. For eighteen years. Like Cheers, everyone knew your name. A … Continue reading

Posted in authenticity, awareness, branding, bureaucracy, Civility, collaboration, engagement, fitness, Friendship, growth, institutional climate, institutional culture, Life lessons, Mindfulness, mindset, resilience, teamwork | Tagged , , , , , , , | 2 Comments

(#256) Don’t Blame the Bureaucracy, Point to the People


If you can’t or won’t help, just step aside for someone who will do a competent and humane job. When something goes wrong in a big organization, the easy thing to do is blame it on the bureaucracy.  Blame the … Continue reading

Posted in bureaucracy, customer service | Tagged , , , | 2 Comments