Category Archives: leadership

(#370) What’s Your B.M.I. (Bureaucratic Mass Index)?


Has your bureaucracy morphed into a soul-sucking and resilience-retarding beast? Bureaucracy catches a lot of heat. “The Bureaucracy.”  When something goes wrong….blame it on “The Bureaucracy.”  Of course, “The Bureaucracy” provides the structure. The people (the bureaucrats) make it move … Continue reading

Posted in bureaucracy, collaboration, Communication, Critical Thinking, decision making, Haters, institutional climate, institutional culture, leadership, resilience, transactional leadership, transformational leadership | Tagged , , , , , , , , | Leave a comment

(#361) Where’s My Trophy?


How would you develop a meaningful and effective employee recognition program? What represents “average” and what looks like “excellent” at your workplace? Transformational leaders understand the importance of timely, authentic, and meaningful employee recognition.   The leader knows her people … Continue reading

Posted in accountability, amplifying, Appreciation, collaboration, collegiality, Connection-Disconnection, employee evaluation, employee recognition, institutional culture, Integrity, intentionality, leadership, Life lessons, relevance, transformational leadership | Tagged , , , , | 3 Comments

(#359) Collisions and Serendipity


If managers across the company landscape remain insular, they can end up repeating redundant routines and retreating behind territorial barriers. “Collisions” represent opportunities. Visionary Tony Hsieh believes we need to “maximize collisions to accelerate serendipity.” That is, we need to … Continue reading

Posted in accountability, amplifying, customer service, decision making, leadership, plussing, Reflection, Relationship, self-efficacy | Tagged , , , , , , , , , , , | Leave a comment

(#358) “I Don’t Want To Burn Out”


How can we raise our awareness, question our assumptions, and create meaningful actions for improvement? One researcher found that 29% of American employees say they thrive in their jobs (or 71% do not thrive).  A study out of the Stanford … Continue reading

Posted in assumptions, awareness, Balance, growth, habits, health, intentionality, leadership, Mindfulness, Personal growth, Reflection, Reflective practice, self-efficacy | Tagged , , , , , , , , , | 1 Comment

(#353) Change Management


We all are in the change management business. Did you know that about 500,000 jobs exist in the “change management” field? Titles like, “Culture Change Manager…Change Management Analyst…Change Management Lead…Change Management Specialist….” Who knew? As I prepare for two corporate … Continue reading

Posted in accountability, Appreciation, Appropriate Behavior, awareness, change, change management, collaboration, Critical Thinking, decision making, leadership, transformational leadership | Tagged , , , , , | Leave a comment

(#324) What Motivates Your Reasoning?


It can be very easy to point out the window… The challenge is to look into the mirror. A quote attributed to Alan Alda reminds us that our “assumptions are the windows on the world. Scrub them off every once … Continue reading

Posted in assumptions, awareness, confirmation bias, Critical Thinking, decision making, leadership, Life lessons | Tagged , , , , , , | 1 Comment

(#319) Relationships and Leadership


The demagogic hot head may catch attention—for a while. But soon he will burn his staff out. Relationships. The concept keeps appearing in one way or another. If we fail to pay attention to the importance of authentic human connections, … Continue reading

Posted in leadership, Life lessons, Relationship | Tagged , , | 1 Comment