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Tag Archives: communication
It may be too late. Perhaps you have witnessed it. People in a leadership position who fail to communicate clearly and effectively. An organization experiences gut-wrenching turnover, service decline, loss of client base, and eroding collegiality. The people charged with … Continue reading
Incompetent and fear-based managers rely on rigid scripts. Sam Wasson’s Improv Nation: How We Made a Great American Art provides lessons for transformational leadership. As early Improv players experimented and developed the art form, they learned the power of two … Continue reading
These bureaucrats failed to establish a basic, meaningful, and respectful relationship with us. My latest appearance on The Morning Show (TV 4) in Jacksonville, FL explored a strategy to examine life goals: The Second R.E.A.D. The video of the week clip below … Continue reading
“Silent gratitude is not much use to anyone.” – Gertrude Stein – Saying “thank you.” Giving a cheerful “good morning!” Expressing appreciation. Providing a hug, emotionally if not physically. Each of these requires a tiny investment of energy. The result … Continue reading
Saying it doesn’t make it so…too much talking mutes the story. The teacher becomes the student—again. This past week, I received a full manuscript review and critique of (what will eventually become) my first novel. The reviewer—a student of mine … Continue reading