Monthly Archives: July 2014

(#218) Stop Saying “I Understand!”

Posted on July 27, 2014 by Steve Piscitelli

Don’t guarantee what you cannot deliver. By now you probably heard the customer service call from hell that a Comcast customer recently endured. While Comcast apologized, I think most of us can sympathize, empathize and/or identify with the situation. At … Continue reading →

Posted in Integrity, quality, service | Tagged , , | 4 Comments

(#217) What We Think We Become

Posted on July 20, 2014 by Steve Piscitelli

Until she made the decision to start focusing on how her now created her later, she lived a life of unfulfilled expectations. Last week in Chicago, Liz Murray opened our conference with riveting revelations about her journey.  Liz’s story is … Continue reading →

Posted in Excuses, Gratitude, lifelong learning, Making a Difference | Tagged , , , , , , , | Leave a comment

(#216) Value-Driven Actions: What Guides Your Life?

Posted on July 13, 2014 by Steve Piscitelli

This strategy (let’s call it “Five in Your Pocket”) might be the nudge or reminder you and I need to practice  this week. I have often challenged my students and audiences to write their top three priorities on a piece … Continue reading →

Posted in action, Goals, Life lessons, Motivation, Values and virtues | Tagged , , , | 2 Comments

(#215) Consistent Talk or Consistent Action?

Posted on July 6, 2014 by Steve Piscitelli

What goal will you focus on this week? What action do you need to take to reach the goal? How will you maintain your consistency of action? As I write this, Hurricane Arthur is chugging up the east coast toward … Continue reading →

Posted in action, Balance, Choice, Dreams, Goals, Personal growth, Success | Tagged , , , , | 2 Comments