Category Archives: service

(#366) Why Not You?


Speaking and writing does not belong to some elite group of individuals. Have you considered publishing or speaking to broaden the powerful impact and reach you already have on those around you? It could be for a small local audience … Continue reading

Posted in change, collegiality, Community, courage, Goals, growth, Life lessons, resilience, self-efficacy, service | Tagged , , , , , , , , | 1 Comment

(#352) When Islands Protect And Support


“This country will not be a good place for any of us to live in unless we make it a good place for all of us to live in.”—Teddy Roosevelt Two stories. One lesson. This past week, Laurie (my bride) … Continue reading

Posted in acceptance, Community, growth, Relationship, resilience, service | Tagged , , , | Leave a comment

(#218) Stop Saying “I Understand!”


Don’t guarantee what you cannot deliver. By now you probably heard the customer service call from hell that a Comcast customer recently endured. While Comcast apologized, I think most of us can sympathize, empathize and/or identify with the situation. At … Continue reading

Posted in Integrity, quality, service | Tagged , , | 4 Comments