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A functioning community moves beyond listing and reciting core values. It shares and lives those values. And, it provides a safe place for its members to explore, stretch, learn, fail, and grow.
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Daily Archives: April 9, 2017
(#359) Collisions and Serendipity
Posted on April 9, 2017 by stevepiscitelli
If managers across the company landscape remain insular, they can end up repeating redundant routines and retreating behind territorial barriers. “Collisions” represent opportunities. Visionary Tony Hsieh believes we need to “maximize collisions to accelerate serendipity.” That is, we need to … Continue reading →
Posted in accountability, amplifying, customer service, decision making, leadership, plussing, Reflection, Relationship, self-efficacy | Tagged accountability, change management, collegiality, collisions, customer retention, customer service, employee retention, leadership, mentoring, resources, teamwork, transformational leadership | 1 Comment