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A functioning community moves beyond listing and reciting core values. It shares and lives those values. And, it provides a safe place for its members to explore, stretch, learn, fail, and grow.
Steve is not a life coach and does not provide legal advice. He facilitates conversations and helps raise and confront important questions about what we do, why we do it, and how we do it.
Monthly Archives: July 2014
(#218) Stop Saying “I Understand!”
Don’t guarantee what you cannot deliver. By now you probably heard the customer service call from hell that a Comcast customer recently endured. While Comcast apologized, I think most of us can sympathize, empathize and/or identify with the situation. At … Continue reading
Posted in Integrity, quality, service Tagged customer service, integrity, promises 4 Comments
(#217) What We Think We Become
Until she made the decision to start focusing on how her now created her later, she lived a life of unfulfilled expectations. Last week in Chicago, Liz Murray opened our conference with riveting revelations about her journey. Liz’s story is … Continue reading
(#216) Value-Driven Actions: What Guides Your Life?
This strategy (let’s call it “Five in Your Pocket”) might be the nudge or reminder you and I need to practice this week. I have often challenged my students and audiences to write their top three priorities on a piece … Continue reading
Posted in action, Goals, Life lessons, Motivation, Values and virtues Tagged action, dreams, goals, values 2 Comments
(#215) Consistent Talk or Consistent Action?
What goal will you focus on this week? What action do you need to take to reach the goal? How will you maintain your consistency of action? As I write this, Hurricane Arthur is chugging up the east coast toward … Continue reading
Posted in action, Balance, Choice, Dreams, Goals, Personal growth, Success Tagged action, consistency, goals, growth, personal development 2 Comments